Paypal has an integrated shipping label creation service powered by Shipstation. I recently bought some shipping labels, with my shipstation account set to charge my Paypal account balance. However Paypal incorrectly charged my bank instead. This sent that bank account negative, causing my bank to charge me $350 in overdraft fees.

Contacting Paypal, I explained the error and sent them a screenshot of my payment settings. They ignored the screenshot, falsely told me that I had set it to draw from my bank account, and closed the chat without permitting a response from me.

If I follow the dispute steps laid out in Yassine Meskhout's excellent article on the subject, will I be successful in recovering my money?

(Resolves on vibes, based on whether it feels more like a success than a failure. For example, if they issue me a courtesy $5 coupon and nothing else, that counts as a loss. If they send me the $350 back but I had to pay $50 in expenses related to the dispute, that counts as a win.)

• Update 2024-20-12 (PST): If I do not roughly follow the dispute process outlined in the article, the market will resolve as N/A. (AI summary of creator comment)

• Update 2024-30-12 (PST): - If Paypal pays for arbitration costs, it counts as a success. (AI summary of creator comment)