I think google photos has SO many relatively obvious bugs of all types:

• technical (code-level) bugs

• infra/speed/preloading/etc

• product design - just totally disconnected from what users want

• QA/UX to put up with the horribleness of this for so long

• leadership (for not fixing these for multiple years)

My current strategy is to make videos like this and post them to twitter, youtube, reddit/googlePhotos and places like that. It hasn't worked at all.

https://www.youtube.com/watch?v=jAh_FQt8Pkc

This is the video w/list of bugs in description.

Here is a channel from 2 years ago with a whole bunch more google product bugs, mostly google photos: https://www.youtube.com/@productbugs5374/videos Most of these don't seem fixed, although I haven't tested directly lately.

I would like to find a way to make these issues be fixed 1 year from now. I don't want anyone fired or anything else, nor do I want any recognition. I just want the bugs to be fixed on prod.

At least these pretty provable issues

• the weird zoom-crop wrong-calculation issue;

• the useless distracting steps within the transition loading screen

• throwing away already downloaded-once tile full pixels while zoomed in

• unremovable image-distorting topbar

• navigation-related arrow key/space bugs.

How should I do this?

My general strategy is to make media and hope that some person inside google can forward some kind of information I produce about it around, so eventually it gets fixed.

I'm guessing this is the situation within google & google photos

1) nobody in google leadership cares a whit about this product or thinks about it

2) plenty of old school engineers would LOVE to fix it but are not allowed to allocate time

3) plenty of interns have tons of time, but lack knowledge of the problem, only use iphones, and also don't have the political chops to ship fixes

4) the actually gphotos team is super out of touch and mainly does speculative/promo/patent related vaporware AI features

5) there are probably multiple in-progress "replace the whole thing" visions, all stalled or not really solving the same problem, with deadlines 1+ year in the future and no guarantee to ship - these block "fixing it in place"

6) there are multiple AI-related "complete solutions once AI arrives" being worked on - these block "fixing it in place"

7) there are multiple on hold or partially done PRs which already fix these issues, but testing is not prioritized

8) there are high-level directives still saying "Desktop is dead, do no work on Desktop", and all effort is focused on mobile/future platform stuff

9) despite all this, I would bet that this product on PC/mac still gets 100m+ monthly users, and many of them are serious.

10) fake AB tests have been run showing "users don't care about these issues, it's not worth fixing"

So I've been trying to produce things which might find their way to someone in leadership who could either directly or secretly just "make the problems get fixed" with or without notification to any higher part of leadership.

As a huge photo user, both from phone/editing/ai art/SLR photography etc I LOVE the promise of google photos, but hate that it fails. And I want it to be great, and for everyone to enjoy it.

So, what can I do to achieve this goal? I have a lot of time and really think it would be pretty amazing to be the smallest part of an action which led to a fix that got rolled out to literally 100m+ people.

So, please give my any ideas you might have. Thanks!