What caused the Optus telecommunications outage in Australia? [unlinked free-response]
23
2.7kṀ9404
resolved Nov 28
Resolved
YES
A number got too big
Resolved
YES
Accidental (software-only)
Resolved
YES
BGP Problem
Resolved
YES
Configuration change
Resolved
NO
A software bug
Resolved
NO
Insider sabotage (e.g. a disgruntled employee)
Resolved
NO
Intentionally shut down for any reason
Resolved
NO
Intentionally shut down additional services to help recover from an unintentional initial cause
Resolved
NO
Anything weather-related (including space weather)
Resolved
NO
Expiration of something based on a date/time
Resolved
NO
Intentionally shut down to avoid exposure to a discovered security vulnerability
Resolved
NO
Accidental (physical world involved, not only software)
Resolved
NO
Someone dialed the wrong number
Resolved
NO
Outside cyber-attack
Resolved
NO
Intentionally shut down on government request for national security reasons
Resolved
NO
Damaged fiber optic cable
Resolved
NO
Power outage
Resolved
NO
Intentionally shut down in response to an actual security breach
Resolved
NO
Intentional manifestation of SCP-4882
Resolved
NO
Damage/malfunction due to the recent geomagnetic storm

Australia's second-largest mobile telecommunications provider, Optus, is currently recently experiences a nation-wide service outage, with mobile phone and internet access unavailable for all customers, causing major disruption to business, finance, public transportation, and other important services.

https://www.abc.net.au/news/2023-11-08/optus-outage-live-blog/103076996

What caused it?

I'll resolve all answers as we learn enough to rule them in or out, according to information published by reputable media sources, or otherwise to my judgement, or N/A answers that can't reasonably be ruled in or out by end of year.

Note that if a primary cause is identified, all other causes not known at that time will resolve NO - they will not remain open on the off chance that there were muliple causes not yet identified at the time the primary cause was identified.

Feel free to add answers that are more specific than existing answers. For example, I've already added "outside cyber-attack", but you might add "Cyber-attack by <entity>", and both can resolve YES if they're correct.



Answer-specific clarifications/rulings:

Intentionally shut down to avoid exposure to a discovered security vulnerability

  • This will resolve YES only if the vulnerability was not exploited.


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