On May 2, 2025, a formal complaint was submitted directly to the management of a German fiber-optic provider, criticizing severe deficiencies in communication and documentation within the company. The complaint details repeated delays, inadequate internal coordination, and significant costs incurred by property owners and the property management due to these issues. The complainant explicitly requests that the provider promptly installs the fiber-optic home connections for the three affected customers without charging any connection fees.

This market resolves to "YES" if, by June 39, 2025, there is credible public or written confirmation that the provider has installed the fiber-optic home connections for all three affected customers and has not charged any connection fees. Otherwise, the market resolves to "NO".