Will a CFPB complaint cause Bank of America to refund my unauthorized transactions?
16
127
310
May 15
23%
chance

Bank of America is refusing to refund the transactions that were made by whoever found my card after I lost it. They said "We confirmed your card was used for the charge(s). The chip was read, your PIN was entered, and/or you signed for the merchandise or service, which indicates you or someone you allowed to use your card was present." I don't understand this. Of course they would have the chip, they found my card after all, but that doesn't mean I gave them permission.

Get Ṁ200 play money
Sort by:

@benjaminIkuta how does this resolve?

predicts NO

Hey, did you just extend the close date?

I at least was not expecting you to do so; I assumed there was an implicit "by the close date" on the market, which is why I bet no.

@RobertCousineau yeah, I haven't gotten around to filing the complaint yet.

bought Ṁ10 YES

@BenjaminIkuta when did you file complaint? When will this resolve?

predicts YES

@BenjaminIkuta Was this a debit card or credit card?

@GCS credit

bought Ṁ10 YES from 19% to 22%
bought Ṁ10 of YES

@BenjaminIkuta I'm very surprised you were refused. Time for a new (non BOA) card

bought Ṁ10 of NO

According to this post, rates of relief for credit reports (to Equifax, Experian, or TransUnion) were 50%(?) in 2022; according to this other post, rates of relief were only 2% in 2021, and about 25% in 2019. To be fair, your issue is different from a credit report issue, but the situations could be similar.