Will a CFPB complaint cause Bank of America to refund my unauthorized transactions?
May 15

Bank of America is refusing to refund the transactions that were made by whoever found my card after I lost it. They said "We confirmed your card was used for the charge(s). The chip was read, your PIN was entered, and/or you signed for the merchandise or service, which indicates you or someone you allowed to use your card was present." I don't understand this. Of course they would have the chip, they found my card after all, but that doesn't mean I gave them permission.

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@benjaminIkuta how does this resolve?

predicts NO

Hey, did you just extend the close date?

I at least was not expecting you to do so; I assumed there was an implicit "by the close date" on the market, which is why I bet no.

@RobertCousineau yeah, I haven't gotten around to filing the complaint yet.

bought Ṁ10 YES

@BenjaminIkuta when did you file complaint? When will this resolve?

predicts YES

@BenjaminIkuta Was this a debit card or credit card?

@GCS credit

bought Ṁ10 YES from 19% to 22%
bought Ṁ10 of YES

@BenjaminIkuta I'm very surprised you were refused. Time for a new (non BOA) card

bought Ṁ10 of NO

According to this post, rates of relief for credit reports (to Equifax, Experian, or TransUnion) were 50%(?) in 2022; according to this other post, rates of relief were only 2% in 2021, and about 25% in 2019. To be fair, your issue is different from a credit report issue, but the situations could be similar.