Agents, with the proper scaffolding, restrictions, guidance and so on, will indeed prove in the longer run the proper way to get automation of medium complexity tasks or especially multi-step branching tasks, and also be good to employ when doing things like (or dealing with things like) customer relations or customer service. Risk management will be a major focus.

I will run a poll at the end of 2024 asking people to rate how true this was from 0-100%, and this market will resolve to the average of the responses, excluding outliers.

GPT agents will prove in the longer run the proper way to get automation of medium complexity tasks.

 → AutoGPT style agents will prove in the longer run the proper way to get automation of medium complexity tasks.